Sections

Weather Forecast

Close

Warning: Email scam affecting Arvig.net users

Arvig has received reports of an email scam affecting customers who use an arvig.net email address. This email is NOT from Arvig and should be deleted.

Reports indicate that the email arrived around 8:21 p.m., on Thursday, Nov. 2. It appears to come from email support and states that something unusual was detected about a recent sign-in to the customer’s account. The link in the email then redirects people to a fraudulent webpage that looks identical to Arvig’s Webmail login page. However, the URL is not Arvig’s.

After prompting customers to sign in using their email address and password, it asks for additional personal information, including financial information (credit card, bank account number, social security number, etc.). Arvig representatives emphasize that Arvig would never ask customers for sensitive personal information, such as financial information or social security numbers, via email.

Arvig’s Tech Support team discovered that the sender’s email address comes from a legitimate domain, which is why it made it past email filters. The team is working diligently to resolve the issue and prevent it from happening again in the future.  

Arvig is advising any customers who entered their email address and password to immediately go to Arvig.net/internet to change their password. Arvig can also assist customers over the phone. Call 1-877-290-0560 if you need help or have questions.

Al Edenloff

Al Edenloff is the news and opinion page editor for the Echo Press. He was born in Alexandria and lived most of his childhood in Parkers Prairie. He graduated with honors from Moorhead State University with a degree in mass communications, print journalism. He interned at the Echo Press in the summer of 1983 and was hired a year later as a sports reporter. He also worked as a news reporter/photographer. Al is a four-time winner of the Minnesota Newspaper Association's Herman Roe Award, which honors excellence in editorial writing.  

(320) 763-1236
Advertisement
randomness